Painters and painting contractors may all seem
alike,
be assured they are not!
I am very pleased with the paint job on my house. The crew was very
professional & receptive to my needs. I would definetly
recomend Stellar to everyone!
Jim & Kerri Dean, Highlands Ranch, Co.
Many consumers purchase
interior/exterior painting services and base their decision solely
on price and don’t consider the longer term quality issues.
Stellar wants to help fully
educate our customers on what they’re purchasing.
Never underestimate the
value of quality… quality materials and quality services.
Here are some important
points to keep in mind when choosing your painting
contractor:
1.
Insurance
Does the contractor have
current general liability and workers compensation
policies? Seeing a certificate is not
good enough! Some contractors pay their first premium, get a
certificate and discontinue subsequent payments. Request the name
and phone number of the contractor’s insurance agent and verify
their status 24 hours after receipt of the bid. If the painting
contractor only has general liability insurance, you are not
adequately protected.
General
Liability- Protects your personal
property from damage.
Repair or replacement is provided if needed.
Workers
Compensation - Protects you from being
liable if a painter injures themselves while in your home.
These policies are
costly for legitimate contractors, but they protect you, the
customer. Remember many contractors may offer lower bid prices
because they don’t have current insurance. Don’t put yourself at
risk!
2.
Experience
and Professionalism
Does the painting
contractor use full-time professionals? Often time’s bids are lower
because the contractor is using students, retirees, handymen or low
wage labor. This can result in people being rotated in and out of
your home and significantly impact the end result. This can create
trust issues, craftsmanship and/or quality problems and your job
may take considerably more time than necessary. The quality end
result is directly proportional to the quality of the people
performing the work! Stellar requires that all of its painters have
a journeyman status in the Industry with a min. of 6-8 yrs.
experience.
3.
On-site
Supervision
Is the painting contractor
going to provide on-site supervision or are they going to “drop by
to check on the guys”? On-site supervision ensures
that the scope of the work and the painters are being managed
properly at all times. Also, you have someone to communicate with
when important questions arise. Most often a 3 man crew is
sufficient to maintain proper supervision and consistent
workmanship. We do not believe in over-manning a job with 6 or 8
painters or under-manning a job with one. Stellar’s Crew Leaders
must have a min. of 10-15 yrs experience in the Industry.
4.
Professional
Affliations & Endorsements
Is the painting contractor
affiliated with professional Industry & consumer advocate
organizations ? Legitimate, quality minded
painting contractors will connect themselves with organizations
like the Painter Decorator Contractors of America, The Better
Business Bureau, Tom Martino Troubleshooter Network and the Chamber
of Commerce. This should be important to the consumer as the
contractor has shown an interest in keeping up with Industry
changes, standards and quality control.
5.
Warranties
Is the warranty detailed in
the proposal or bid? Any warranty should be
detailed and clearly written in your bid. Make sure that the company
providing the warranty can stand behind it. Remember a warranty is only as
good as the quality of the company providing it. If you are not working with a
legitimate professional company then don’t expect the company to
stand behind their warranty, if they even offer one.
6.
Paint
Quality
What is the quality of the
paint being recommended? Ask questions of your
painting contractor and do a little research about the grade and
warranty of the paint.
Make sure you are getting a true premium 100% acrylic or latex
paint. Low grade and 1
year warranty paints should not be represented as a premium or
custom approach to a re-paint.
7.
Paint
Preparation Products
What is the quality of the
preparation products being used? Check your proposal to make
sure the painting contractor is not using 1 hour-recoat acrylic
primers, fast dry oil primers or less expensive acrylic caulks. An
alykd 24 hour recoat primer and a high quality elastomeric caulk
should be specified in your proposal. Lesser expensive products
will reflect a lower price final bid and many times are used as
shortcuts. Look for
terms such as; “caulk as needed”, “prime as needed” and “apply X
brand of paint”. Ask
questions and get the details!
8.
Paint
Application to Siding & Dilution of Paint
How is the paint going to
be applied to the siding? To prolong the life of siding,
paint should be diligently applied to the bottom edge of the lap
board to properly seal it from any further entry of moisture into
the board. This will arrest any further warping or swelling to the
masonite board and prevent replacement. All cedar siding should be
back rolled with the application of a stain product. Stellar
absolutely does not dilute coatings whatsoever. Coatings do not
need to be diluted to be applied by an airless. Today’s airless
sprayers are very powerful and can handle materials full body as
intended. Selecting a painter that will not dilute coatings often
comes down to who you ultimately trust!
9.
Meeting and
getting to know your Painting Contractor
Can the painting contractor
meet with you and explain how they will paint certain elements of
your house? It is very important to
meet face-to-face with your painting contractor. Find out their experience level,
how much work they currently are doing and ask for references. Ask questions about how the
painting contractor plans to address certain areas or difficult
areas of the job.
Don’t just accept a proposal or bid sight unseen or one that is
left on your doorstep.
Usually low bid work is a result of desperation and a lack of a
quality result is the risk. If a low bid is connected with starting
the next day many times this means this painter has no work. If the painting
contractor doesn’t feel good about the work they are doing, this
may affect their wiliness to make sure you are happy with the final
job.
10. Spraying
versus Brush Painting
How does your painting
contractor handle large surface areas? It is quite simple. You can’t apply paint
consistently across a large surface area using a brush. An airless sprayer can apply
paint more quickly (a gallon per minute) and more evenly than a
brush. If you are
having your siding painted, make sure your contractor is using a
sprayer so that hard to reach areas and the bottom edge of lap
siding are covered properly. This will prevent any further
warping or swelling.
Windows and trim areas should always be hand painted.
11. Price
Variations
Does your painting
contractor appear comfortable with bidding your interior or
exterior work? Insist that your painting
contractor explain how they have calculated your bid. Did they use
time standards, a price per square foot or both?
Interiors
Many contractors are
uncomfortable estimating interiors because there typically are
allot of variables that have to be accounted for or they may be an
exterior oriented company. If your proposal seems to be low
in price, it can be that the contractor has not accounted for these
variables probably or at all. This can result in the contractor
coming back to you for more money or worse yet a sloppy job. Are
the contractors walking thru your home for a few minutes and
handing you a written bid or are they really looking at the job.
Beware of bait & switch bids for one coat of paint when most
jobs require double rolling or a low price offered only to get in
the door and ask for more money later. Interior work often comes
down to who you will ultimatley trust to be in your home and
will be best suited to complete the job to a sucessful
completion and meet or exceed your expectations. Remember Interior
Painting truly is the relentless persuit of perfection!
Exteriors
For exteriors, has the painting
contractor taken into proper consideration items such as # of
windows, proper prep to these windows, elevation, roof types (i.e.
composite roofs are very dangerous and nearly impossible to walk
on), encapsulating wax bleed to siding, shutters, # of colors,
color changes, back rolling of stain, Soffit color vs. body color,
masking of brick/decks, the amount of vertical trim like on Tudor
style home, 3D painting of trim, tung & groove siding that
needs to be caulked or vertical trim boards that need to be caulked
and just the sheer square footage of a home. All of these things
affect accessing the proper amount of time to produce a quality and
long lasting job.
Stellar is proud to have serviced the
following areas for Interior Painting, Exterior Painting and all
our Kitchen, Bath, Basemnet Finish and General Remodeling
Services:
Denver Co., Littleton Co., Centennial Co., Parker Co,
Aurora Co., Castle Rock, Co., Westminster Co., Thornton Co.,
Northglenn Co, Evergreen Co., Golden Co., Lakewood Co., Wheat Ridge
Co., Englewood Co., Cherry Creek, Co., Morrison, Co., Castle Pines
Co., and Roxborough Park, Co.